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Notices on goods receiving

When you receive ordered parcels, please check the parcel weight and the number of parcels (which is marked on the waybill);

 

If you have any questions or there are signs that the parcel has been opened, please immediately check whether there are items missing and ask the courier to testify for you or refuse to sign for the parcel.

 

According to express transportation regulations, the recipient's signing for the parcel means the parcel is accepted. We will not be able to recover your losses after you sign for the parcel.

 

If the signed parcel is found with problems, please send the digital photos and a description of relevant circumstances to  ticket system.

 

Please take pictures on the outer packing of the parcel. Send the digital photos and a description of relevant circumstances to ticket system.

 

If you have questions on the quantity or receive an incorrect product, please take photos of the ID of goods in the parcel. Send the digital photos and a description of relevant circumstances to ticket system.

 

Please note: All parcels sent by Wiwaa.com are attached with dedicated WIWAA tapes and labels.